Module overview
Help learners understand users, ask better questions, and shape concepts from evidence.
Lessons
Understand The User
This lesson helps students understand users by looking at real needs, habits, and problems. They practise using evidence instead of guessing.
Ask Better Questions
This lesson helps students ask better questions in user research. They design and practise interview questions, then build a Question Bank they can reuse.
Turn Insight Into Concepts
This lesson helps students turn raw observations into a clear problem and a testable idea. They create a Concept Card anyone can understand.
Test, Learn, And Iterate
This lesson helps students test an early idea, read the feedback honestly, and choose what to change next. They create an Iteration Decision that says what to keep, change, or drop.