Module overview
Move from assumptions to user insight, concept formation, and iteration choices.
Lessons
Understand The User
This lesson helps students understand users by looking at real needs, habits, and problems. They practise using evidence instead of guessing.
Ask Better Questions
This lesson helps students ask better questions during research or feedback. They practise question design and create a Question Plan.
Turn Insight Into Concepts
This lesson helps students turn observations into clearer problem statements and concept ideas. They create a short Concept Note.
Test, Learn, And Iterate
This lesson helps students test an early idea, learn from feedback, and choose what to change next. They create an Iteration Plan.