← Glossary/Decision
Credibility
The reason people believe you: a record of doing what you said, told honestly, repeated long enough to become a pattern.
Example
You hand work in on time all term, say so when you do not understand something, and do what you promised without being chased. Nobody announces it, but people start trusting you with things that matter.
How it fits in
Credibility is built rather than claimed, and it is other people's conclusion about you rather than your own. It rests on three things: evidence they can see, honesty including the uncomfortable kind, and follow-through without reminders. It grows slowly through small repeated actions and can be spent quickly by one large break.
Where this is taught
Related terms
A way to sort how someone tries to affect another person's choice, from giving information to taking away a fair choice.
Giving someone information without trying to steer their choice.
Trying to change someone's mind with honest reasons while leaving them free to choose.